Sales and Support

Senior Operations Associate (Onsite - Pune)

Pune, Maharashtra   |   Full Time
We at amber are seeking dynamic sales professional to join our sales team as Senior Operations Associate. If you're capable of thriving in a dynamic and fast-paced atmosphere of a startup, demonstrating adaptability and agility, your search ends here. 

About AmberStudent:

Long-term accommodation booking platform for students (think booking.com for student
housing). Amber helps 80M students worldwide, find and book full-time accommodations near
their universities, without the hassle of negotiation, non-standardized and cumbersome
paperwork, and a broken payment process. We are the leading student housing platform globally,
with 1M student housing units listed in 6 countries and across 80 cities. We are growing rapidly
and targeting $2B in annual gross bookings value by 2024.

If you are passionate about making international mobility and living seamless and accessible,
then - Join us in building the future of student housing.


Key Responsibilities:-

● Perform outbound sales activities for booking students or other assigned user groups for
their accommodation for short-term or long-term stay
● Act as an aggregator between the property management and the students
● Create an excellent rapport with the assigned demographic to ensure a smooth sales cycle
● Maintain a solid conversion rate
● Perform various tasks related to completing bookings at all times
● Constantly communicate with the assigned leads via WA, Email, and other integrated
tools on CRM.
● Exhibit great customer service and be a part of a high-performing team to achieve QoQ
and YoY growth collectively
● Ability to perform under pressure and self-motivated to complete assigned targets within
a stipulated time


Skills required:-
● Excellent verbal and written communication skills in neutral English
● Active listening skills
● Good time management and planning skills
● Objection handling skills
● Strategic prospecting skills
● Negotiation skills
● Good call-closing techniques
● Proficiency in CRM or other similar software
● Working in a flexible shift of 8 hours as per Business requirements.


Qualifications:-
● Education level - Graduate
● Minimum 60% required in academics
● Experience - 1 to 3 years
● Experience in telesales or similar background will be a plus
● Preferred industry experience in real estate, hospitality, business development or
customer service
● Understanding of the US & Canada market in terms of geography and demographics will
be a plus


What will you get from amber?

● Rapid career growth (can skip intermediate levels)
● Employee wellbeing policies (at the best standard)
Amazing work culture! Checkout:
                 https://www.instagram.com/lifeatamber/
                 https://www.linkedin.com/company/amberstudent/
                 https://www.glassdoor.co.in/Reviews/AmberStudent-Reviews-E2361890.htm

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